Frequently Asked Questions - Hinsdale Dental

What should I bring to my first appointment?

Please bring a photo ID, your dental insurance card (if applicable), a list of current medications, and completed new patient forms.

What can I expect at my first visit?

Your first visit includes a comprehensive exam, digital X-rays, a professional cleaning, an oral cancer screening, and a personalized consultation to discuss your goals and treatment options.

Do you treat children and families?

Yes! We provide comprehensive care for patients of all ages, including children, teens, and adults, so your entire family can visit one trusted dental home.

Do you accept my dental insurance?

While we are not in-network with any insurance plans, we’re happy to work with all PPO plans and will submit claims on your behalf. Many plans offer out-of-network benefits that can help cover a portion of your care. Our team will provide clear estimates and help you understand your expected reimbursement before treatment. If you have questions about your specific plan, call us at (630) 323-5200.

Will you file insurance claims for me?

Yes! Our team will handle claim submissions on your behalf to make the process as easy as possible.

What if I have questions about coverage?

We’re happy to review your benefits and provide cost estimates before treatment. Our goal is to make insurance easy to understand and stress-free.

What payment methods do you accept?

We accept cash, personal or bank checks, major credit cards (Visa, Mastercard, American Express, Discover), and mobile payments (Apple Pay, Google Pay).

What is your cancellation policy?

We require at least 24 hours’ notice for cancellations. A $50 fee will apply for missed appointments or late cancellations.